Open positions this month

Below are our active openings for the current month. Each listing details duties, compensation, work schedule, and required profile. Applying is free and takes 2 minutes via our online form.

Customer Service Advisor – Remote Retail & Home E-commerce Support

📍 Paris · Lyon · Bordeaux — 100% remote

Apply for this job →

🎯 Duties

• Answer inbound calls, WhatsApp, website chat and email tickets for fashion & home e-commerce accounts (Spartoo, Sarenza, Showroomprivé, ManoMano, Maisons du Monde)
• Log and track every ticket in Zendesk or Salesforce Service Cloud: tag, 24 h SLA, carrier follow-up (Colis Privé / Chronopost / La Poste / DHL)
• Manage orders end-to-end: confirmation, shipment tracking, amendments, refunds and returns under the 14-day cooling-off period (EU Consumer Rights Directive)
• Drive upsell on loyalty schemes (gift points, free-shipping subscriptions) and current flash sales / private sales events
• Escalate complex files (carrier disputes > €300, B2B accounts, GDPR access requests) to the supervisor or the Expert SAV team

💼 Conditions & compensation

• Fixed pay: €1,800 net/month entry-level, up to €2,450 net/month senior + performance variable (10–20% of base depending on CSAT score and SLA compliance)
• Monthly bank transfer to a French account (LCL, Société Générale, BNP Paribas, Crédit Agricole, La Banque Postale) — official payslip + monthly DSN filed to URSSAF
• Schedule: 35 h/week — 5/2 (8 h/day with 1 h unpaid lunch) OR 12 h rotating 2/2 shifts, choice based on available openings signed at onboarding
• Contracts: CDI open-ended for candidates ≥ 1 year experience; 9-month CDD renewable once (18-month cap, French Labour Code L1242-8); 4–6 month paid internship agreement for first-time applicants
• Probation: 2 months CDI (L1221-19) paid at full rate; company mutual (MGEN / Malakoff Humanis) + €11/day meal vouchers (50% employer) after 1 month seniority; 25 paid vacation days/year

✅ Requirements

• Minimum age 22, valid right to work in France (French/EU citizen OR residence permit “salarié” + work permit validated by the Préfecture)
• Desktop or laptop (i3/Ryzen 3 minimum, 8 GB RAM) + fibre or 4G+ broadband ≥ 10 Mbit/s (speed-tested during onboarding)
• C1 minimum written and spoken French (flawless spelling — a 10-line dictation is part of the application); B2 English = €80/month language bonus for international accounts
• Prior 3+ months in customer support / call centre / B2C retail is appreciated; free 4-day Zendesk + client-process training provided for promising profiles
• Rigorous, calm during peak activity (sales periods, Black Friday), team-focused, quick to master new CRM tools

📚 Experience & training

• High-school / Bac +0 to Bac +2 accepted with ≥ 2-month internship or ≥ 3 months customer-facing experience — free certified Zendesk training covered by the company
• 1+ year in customer support / SAV / B2C sales (Majorel / Webhelp / Teleperformance call centres or brand e-shops) — priority interview for bonus-eligible roles
• Return-to-work or career-change candidates: welcome with a motivational interview + French language test + 30-min CRM practical test

Content Moderator (Social Media & Classifieds, DSA-compliant)

📍 Marseille · Toulouse · Nantes — remote

Apply for this job →

🎯 Duties

• Review user-generated content on Leboncoin, Facebook Marketplace, TikTok France and X (photos, <60s videos, real-estate/auto classifieds, comments, profiles) against the editorial charter and EU DSA
• Apply moderation policies: AI auto-tag classification, permanent removal, 7/30-day temporary restriction, escalation to the ARCO unit for clearly illegal content (art. 22 DSA)
• Process user reports and appeals within the DSA legal deadline (≤ 7 days) with written grounds; run identity checks for merchant/seller accounts
• Write concise daily activity reports: volume handled per hour, ±2% QC re-review rate, average handling time (AHT) per case, and watchlists of emerging patterns
• Attend the weekly 45-min team sync: complex-case debrief, internal guidelines update, and mandatory mental-health awareness session (occupational psychologist on Teams)

💼 Conditions & compensation

• Pay: €11.65 net/hour (2025 SMIC + 3% remote bonus) up to €15 net/hour based on seniority, weekly hours and B2 English (€1/hour language bonus)
• Paid every Tuesday (weekly) OR on the 15th and 30th (bi-monthly) by SEPA transfer, based on declared hours on the Cegid planning tool validated by the team lead
• Flexible schedule: 4–8 h/day, 5–6 days/week (6 am–2 pm / 1 pm–10 pm / weekend one in two slots — signed availability form)
• Contracts: renewable CDD usage (18-month max) / Manpower temporary assignment / CDI 35 h depending on volume; compatible with L2/Master studies or a second job (600 h/year URSSAF cap)
• Probation: 1 month (CDD) or 2 months (CDI) paid at full rate; company mutual (SwissLife) after 3 months; €10/day 50% meal vouchers from ≥ 10 h worked/week

✅ Requirements

• Minimum age 22 (adult and sensitive content on the roster — RGPD compliance and French labour law formally prohibit minors on sensitive-moderation duties)
• Smartphone OR computer (≥ 21-inch screen recommended) + 4G+/fibre ≥ 15 Mbit/s; USB headset mandatory for team syncs and telephone support slots
• Native / C2 French (perfect spelling and grammar); B2 English bonus for international teams (+€1/hour)
• Attentive, organised, able to hold 2-hour blocks of focused QC without dropping quality; strong ethics and personal mental-health vigilance (free suicide/violence-prevention training provided)

📚 Experience & training

• No prior experience required — free PAID 5-day onboarding at SMIC hourly rate + 120-page guidelines + occupational psychologist available from validation day
• 1-hour evaluation test on 40 typical cases (including 10 edge cases) — €15 test compensation ONLY if passed AND candidate effectively joins the team
• Profiles with previous moderation experience on TikTok / Meta / YouTube / Leboncoin (ex-Fluicity, Majorel Content, Teleperformance): direct interview for CDI open-ended positions

French ⇄ English Translator (Legal, Financial & E-commerce)

📍 All France — 100% remote

Apply for this job →

🎯 Duties

• FR ⇄ EN written translation: T&C, supplier/customer invoices, SARL/EURL company statutes, Kbis RCS extracts, employment-litigation files (CPH), 3/6/9 commercial leases, product sheets and marketing newsletters
• Localisation of Shopify / Prestashop UI strings, legal-notice pages, GDPR privacy policies and T&C for iOS/Android apps and e-commerce (standard 1,500+ word pages)
• Consecutive FR/EN interpreting on Teams/Zoom client calls or site visits (occasional, on demand, billed at €70 excl. VAT/hour — 2-hour minimum)
• QA proofreading of peer translations: terminology consistency and brand-voice alignment (regular clients: Cdiscount, Groupe Casino, Covéa insurance)
• Project terminology glossary maintenance in TRADOS Studio 2022 / MemoQ 10 — monthly TMX export, legal terminology validated against Legifrance.gouv.fr PRO

💼 Conditions & compensation

• Rates: €0.08–€0.16 excl. VAT per source word (legal = €0.14–0.16; e-commerce = €0.08–€0.10); €250 excl. VAT flat-rate for standard 1,500-word marketing web pages
• Remuneration modes: one-off project (monthly invoicing via Freelance.com or JobTeaser portage salarial) OR €1,500 excl. VAT monthly retainer for long accounts (service contract / dedicated CDI)
• Mission length: from 2 weeks (invoices, notarial correspondence) to 35 h CDI (dedicated team for legal clients or international tech: HelloFresh, Back Market)
• Fully flexible hours, 100% remote from any city in France; TRADOS Studio licence + ProZ Premium and Legifrance PRO access paid for by the agency
• Permanent CDI / long-term vendors: company mutual (Harmonie Mutuelle) + €11/day 50% meal vouchers + €150/quarter QA bonus if quality score ≥ 98%

✅ Requirements

• Bilingual / native French and English; zero defects on a mandatory 500-word sample (Kbis + commercial-lease extract — return within 48 hours of application)
• Translation degree (Master 1/2 — INALCO, ESIT, ISIT Paris, Paris 3 Sorbonne Nouvelle, Nancy 2) OR ≥ 2 years paid professional experience on the FR⇄EN language pair
• Proven track record in legal (commercial contracts, Kbis, statutes, CPH litigation) AND financial (L1/L2 balance sheets, invoices, 2065 tax package) translation — strong plus and +10% project bonuses
• Minimum 5-sample portfolio (contract / invoice / statute / T&C / product sheet) or 2 client/agency references; Wordfast Pro / Déjà Vu X4 accepted — MemoQ 10 / TRADOS Studio 2022 highly valued

📚 Experience & training

• ≥ 2 years regular paid FR⇄EN practice (preferred for legal contracts with Covéa / Groupama / Société Générale accounts)
• Recent Master 2 Translation / Applied Foreign Languages graduates without professional experience — accepted via a 2,000-word certified translation test + 1-month mentoring with a TradOnline senior

Data Entry & Reporting Clerk (Accounting & E-commerce Catalogue)

📍 Lille · Nice · Montpellier — remote

Apply for this job →

🎯 Duties

• Capture and control primary source documents in Sage 100 Cloud and Excel: supplier/customer invoices (FactureX EDI format), purchase orders, delivery notes, URSSAF mileage/expense reports
• Maintain product catalogues in Shopify / Prestashop / Cdiscount Marketplace: SEO long descriptions, Yuka labels, EAN-13 SKUs, HT/TTC prices + VAT 20%/5.5%, 900×900 TinyPNG-optimised images and size/colour variants
• Build weekly management reports in Excel / Google Sheets: VLOOKUP/XLOOKUP, INDEX/MATCH, pivot tables, combo charts, threshold-based conditional formatting
• Perform monthly bank reconciliation (LCL / BNP / Crédit Agricole statements vs. Sage 100 supplier sub-ledger); S21 month-end closing with the accounting team (accounting file + tax package)
• Liaise with accounting and purchasing on stock levels, supplier tracking (IKEA Pro, Boulanger Pro, Weldom) and half-yearly physical inventory preparation

💼 Conditions & compensation

• Pay: €1,780 net/month entry-level, up to €2,300 net/month depending on Sage / SAP Business One mastery and month-end-closing track record
• Paid twice monthly: 40% advance on the 15th, final balance on the 30th/31st by SEPA transfer — official payslip + URSSAF contributions + AGIRC-ARRCO supplementary pension deducted
• Schedule 5/2 — 9 am–6 pm OR 10 am–7 pm (Paris time), 1 h unpaid lunch; optional 2 days/week presence in a shared co-working space (Wojo / Morning Cowork) depending on the city
• Contracts: CDI (profiles ≥ 1 year experience) / 9-month CDD renewable once (18-month cap per Labour Code L1242-8) / Adecco temporary for 3-month assignments
• Probation: 2 months CDI, 1 month CDD (paid at full rate); company mutual (Malakoff Humanis) + €11/day 50% meal vouchers after 1 month seniority; 25 paid vacation days/year

✅ Requirements

• Minimum age 22, valid right to work in France; Bac STMG Management, Bac Pro Accounting or BTS Accounting/Management diploma strongly preferred
• Strong Excel: VLOOKUP/XLOOKUP, INDEX/MATCH, pivot tables, nested IF (≤ 5 levels), SUMIFS/COUNTIFS, conditional formatting, data validation — MANDATORY 30-MIN EXCEL TEST
• Great with figures, extreme rigor on EAN/Kbis references and 2-decimal rounding accuracy, accountability and strict respect of S21 closing deadlines
• Hands-on experience with an accounting ERP (Sage 100 Cloud v9, SAP Business One 10.0 FP 2208, Odoo Accounting 17, QuickBooks Desktop 2025) — big plus AND €500 signing bonus after 3-month probation is validated

📚 Experience & training

• ≥ 6 months in data entry / back-office / bookkeeping (Chartered Accountant firm registered with OEC Ile-de-France) — highly preferred, direct interview
• Beginners with strong analytical mindset, Bac STMG “passable” grade and above and Microsoft MOS Excel 2019/365 certification — welcome after motivational interview + 30-min Excel practical test